Returns & Exchanges
At Mars by GHC, we want you to feel confident in your style; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All items must be unworn, unwashed, and include original tags to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.