Frequently Asked Questions

Everything you need to know about your Mars by GHC experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email and SMS.

What is your return policy?

We offer a 7-day hassle-free return policy for unused and unwashed items with original tags intact. Please visit our returns portal to initiate a request.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for select pin codes.

How do I find the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

Are your products ethically sourced?

Yes, at Mars by GHC, we prioritize sustainable manufacturing and work only with audited suppliers who follow fair labor practices.

Can I cancel or modify my order?

Orders can be cancelled within 2 hours of placement. Once the order has moved to the processing stage, we are unable to make changes.